Activation of the emergency call center and news center for Iranian pilgrims

According to the Sada and Sama news agency, Waheed Safari said on the eve of the days of Tashreeq and the sending of Iranian pilgrims to the holy places (the desert of Arafat, Machar and Mina) to perform the rituals of Hajj, starting today, Monday (8 Dhu al-Hijjah): The emergency call center and the news headquarters work around the clock for the pilgrims in order to provide Communication between the Hajj Crisis Management headquarters and pilgrims in emergency situations and in cases where they need immediate guidance and assistance.

He added: This procedure will play an important role in improving rapid response and assisting pilgrims when accidents and problems occur.

Safari assessed Hajj crisis management as a major unit in order to improve the level of security and satisfaction of pilgrims and stated: Prevention and treatment of an accident before it occurs is one of the most important philosophy in crisis management and the same policy and procedures are the basic principle in Hajj operations. Our work is done.

Safari added: For this purpose, 8 reports have so far been prepared to assess risks, predict issues and problems, and submit them to the relevant authorities.

The head of the Hajj Crisis Management Headquarters considered coordination with other headquarters units, the use of modern knowledge, experience and modern technologies, and regular communication with the queue units as one of the most important keys to the success of crisis management, and he said: Using these features helped prevent unexpected events from occurring, as well as effective performance in facing crises and dissatisfaction.

Safari for training and awareness for the target community, formulating and implementing preventive plans and programmes, holding exercises and practical training courses related to crisis management, forming emergency teams, organizing and coordinating between the concerned institutions, rescue and relief procedures to reduce damages and protect lives, and include the property of pilgrims as one of the other procedures for crisis management in Hajj this year.

He added: notification of a quick and effective response to potential accidents, including the formation of emergency groups, organization and coordination between the relevant institutions, relief and rescue measures, and the necessary measures to reduce damage and protect people’s lives and property. Other measures for this headquarters.

The head of the Hajj Crisis Management Headquarters also referred to the assessment of the risks of critical centers in Hajj using international standard methods and said: This headquarters has carried out a detailed assessment of the current risks using the EFMA method and the active participation of convoy managers and groups • Improving the decision-making process, implementing preventive measures and reducing risks related to Hajj.

Safari also referred to the preparation of the Barakat Tubi program in cooperation with the Barkat Foundation in order to manage the Hajj crisis and added: This year, with the help of this program, it is possible to monitor the Hajj operations, including the status of transportation, and the guides of pilgrims. And communicate with them in emergency situations.

The head of the Hajj Crisis Management Headquarters expressed his hope that this headquarters will coordinate with the medical center in order to provide emergency services to pilgrims, as well as with detailed analysis and continuous monitoring of the occurrence of accidents and issues. Able to consider appropriate preventive measures and prevent an increase in the possibility of problems, and prevent possible crises in the pilgrimage.

Hajj guidance in Arafat and Mina
Referring to the latest preparations at the headquarters of Makkah Al-Mukarramah, the supporting officer said: Since yesterday, all banners related to the specifications of groups and convoys have been distributed in the form of colored banners to be installed on the heads of the Mina and Arafat tents. Among the four regions of Makkah Al-Mukarramah.

Ashurian added: Before the start of the Hajj rituals, these signs will be installed by the collection and convoy managers at the doors of the residence tents in Arafat and Mina, even if any of the pilgrims of our country is far from them. Caravans are in this land for any reason, and with the specifications of these signs they can reach their caravans in the shortest possible time.

He explained: In addition to the aforementioned signs, if necessary, pilgrims can communicate with the Crisis Management headquarters located in the Holy Mosque around the clock via the call bridge at 0545056866.

The planes of Iranian companies transported 87,541 Iranian pilgrims this year from June 3 to July 3, and starting today, with the arrival of the days of Tashreeq, the work of transporting them to the holy shrines began.

The days of Tashreeq, according to the calendar, are from the eighth of Dhu al-Hijjah to the thirteenth of Dhu al-Hijjah on the holy feasts (Arafat, al-Mashaer, Mina) and during which the pilgrims perform acts such as baytota, stoning of the devil, and shaving. And “negligence” and “slaughter”

Performing these rituals in the presence of two million and 300 thousand pilgrims from different countries in the Arabian desert and in a limited space and with the pilgrims staying in a tent (tent), and for this reason it is considered the most important and sensitive. And a difficult stage of the pilgrimage process.

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